Refund Policy

At Flexin4Who, your satisfaction is our highest priority. If you are not completely satisfied with your purchase, we offer a clear and hassle-free refund process to ensure your peace of mind. Please review the following guidelines carefully.

Eligibility for Refunds

  • Time Frame: Returns must be initiated within 14 days from the date of delivery.

  • Condition: Products must be returned in their original, unused condition, complete with all tags and packaging. Items that show signs of wear, damage, or alteration are not eligible for a refund.

How to Request a Refund

  • Contact Us: Please email our Customer Care team at support@flexin4who.store with your order number and reason for return.

  • Return Authorization: Upon receiving your request, we will provide detailed return instructions and a designated return address. Please do not send any items before receiving authorization.

  • Packaging: Ensure your return is securely packaged to avoid damage during transit.

Refund Process

  • Inspection & Processing: Once your returned item is received and inspected, refunds are typically processed within 5–10 business days.

  • Refund Method: Refunds will be issued to the original payment method used at purchase.

  • Return Shipping: Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

Exchanges

To exchange an item for a different size or color, please follow the return process above and place a new order on our website for the desired item.

Non-Refundable Items

Please note the following items are not eligible for refunds:

  • Sale items

  • Gift cards

  • Purchases made with store credit