Refund Policy

At Flexin4Who, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward refund policy to ensure your peace of mind. Please review the following guidelines:

Eligibility for Refunds

  • Time Frame: You have 30 days from the date of delivery to initiate a return for a refund.
  • Condition of Products: The product must be returned in its original, unused condition with all tags and packaging intact. Items that are damaged, altered, or worn cannot be refunded.

How to Request a Refund

  1. Contact Us: To request a refund, please email us at hello@flexin4who.com with your order number and a brief reason for the return.
  2. Return Instructions: We will provide you with return instructions and an address to send the product back to. Please do not send the product back without prior authorization.
  3. Packaging: Ensure that the product is securely packed to prevent damage during return shipping.

Refund Process

  • Processing Time: Once we receive your returned product, it will be inspected. Refunds are typically processed within 5-10 business days after the inspection.
  • Refund Method: Refunds will be issued to the original payment method used at the time of purchase.
  • Shipping Costs: The cost of return shipping is the responsibility of the customer unless the product is defective or the return is a result of our error.

Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process and place a new order on our website for the desired item.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Sale items
  • Gift cards
  • Items purchased using store credits